IE
IAE E
1 reviews | Active since Sept 2012
19 Dec 2025, 10:45
Appalling Service
Gosh I wish had seen these reviews before placing an online order. Ordered and paid for a lawnmower on 11 December with a promised delivery date of 19 December. However the tracking has never progressed beyond "ready to ship". Concerned I have called multiple times speaking to Kim and others via call centre and WhatsApp. Each time making no progress beyond the Makro supplier being blamed. Trying to have the order cancelled is a nightmare with the waiting time for refunds being 14 working days which is equally unacceptable. Well this is the last time I order from Makro online a supposedly reputable dealer. The service from Amazon and Takealot is far superior.
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Replies (3)IE
IAE E's updateReviewer Update
24 Dec 2025, 07:41Thank you. I am awaiting refund but have not received formal cancellation notice nor has the order cancellation been uploaded to the order profile which is now showing as IN TRANSIT. Please make sure that the items are not delivered and confirm that the cancellation and refund are reflected against the order.
IE
IAE E's update24 Dec 2025, 07:41
Reviewer Update
Thank you. I am awaiting refund but have not received formal cancellation notice nor has the order cancellation been uploaded to the order profile which is now showing as IN TRANSIT. Please make sure that the items are not delivered and confirm that the cancellation and refund are reflected against the order.
IE
IAE E's updateReviewer Update
17 Jan 2026, 05:48The promised refund has still not been made. Promised by 14 January.
IE
IAE E's update17 Jan 2026, 05:48
Reviewer Update
The promised refund has still not been made. Promised by 14 January.
IE
IAE E's updateReviewer Update
24 Jan 2026, 08:35It's worse than I thought. Still no refund more than a month later.
IE
IAE E's update24 Jan 2026, 08:35
Reviewer Update
It's worse than I thought. Still no refund more than a month later.