Appalling Online Order Delivery Service from Makro

Poor service to say the absolute least! Got delivered with a product that looks FAR from what I had originally ordered. Went back and forth on emails relentlessly trying to sort it all out, had countless phone calls with various different people and still to no avail have we found a solution to the problem at hand. Not to mention the product has been paid for and I'm left with something I didn't want and no one to assist me. Would not recommend online ordering with Makro at all - not to mention the number of people struggling with the same sort of issue. Imagine! thinking you're being delivered a puppy but getting a rat instead! (you get the picture ;>)