Appalling customer service and feedback!

To say your customer care is a joke would really be an understatement!! Not only did you promise to phone back to assist which of course you did not, you sent a response as if you had done so! The sad part is that I contacted your customer care on the 19th of December for assistance with an online purchase and today its the 6th and unfortunately for me the Tv set that I wanted to purchase is no longer online all thanks to Makro for under delivering and over promising. I'm very appalled at how you treat your customers when they really isn't a reason for such!