YN
Yathawan N

1 reviews | Active since Dec 2017

08 Sept 2023, 13:57

Another Massmart Holdings Limited affiliate: Makro. *********** staff

once again another company that are very unreliable. Makroo and Game are both part of Massmart Holdings Limited and it seems like Massmart Holdings Limited only employ uneducated idiots in their service departments a simple cancellation of an order takes days of up and down communication with them to get the order from being delivered and to get a refund its either that the staff are idiots or their computer system is written by idiots.....

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Replies (2)
YN
Yathawan N's update08 Sept 2023, 15:17
Reviewer Update
I doubt that you do take your customers seriously. because if you did my matter would not take so long to resolve!! how difficult is it for you to cancel an order? furthermore is it that difficult for your staff to read and understand English?
YN
Yathawan N's update08 Sept 2023, 15:19
Reviewer Update
I will only be satisfied when my money is refunded