Another Makro shopping experience from hell

On 26 Feb 2016 I went to Makro Liquor Centurion.<br> When I looked for a specific wine there was nothing on the rack but I could see a case on the upper storage area. I asked one of the staff to take it down for me. I waited 10 minutes and eventually the wine was given to me.<br> I then found all the Bains Whisky gifts ****** out of the gift boxes. The manager confirmed that there was stock on the upper storage. 10 minutes later I went to ask him if he had forgotten about me. He said he had instructed a staff member to help me. It took staff ages to get the whisky down as the battery in the lift was flat.<br> Pepsi? No stock! I went to the counter to pay and told a young man to pay before me as he only had 1 item. This took 10 minutes as the cashier made a mistake.<br> It was my turn and I unpacked the heavy boxes from the trolley. A staff member just sat and looked as my wife and I struggled with the boxes. I asked where the staff was that was supposed to help. She just sat and did nothing. Then I noticed that the prices on some of the items were more than the amount on the rack. Another 10 minutes to rectify. When we got to security it took another 5 minutes as the scanner was broken.<br> Pathetic!