Another makro online disgrace error

Dear goodness I ordered a 12 litre geyzer on 18 Sept, suppose to receive it on 25 Sept. I received it on 30 Sept and it is a total different product of what I ordered and a 10 litre heyzer. CEO of Makro please fire all the staff in charge of Makro online service some are total I d I o t s. I will never use Makro online again, this company is a disgrace for South Africa and they always say they will contact privately, they never do they lie to helloPeter.