DJ
David J
1 reviews | Active since Nov 2010
03 Nov 2023, 15:31
Another Makro Frustration
I have tried to use their online search facility to see what is available before I drive to the store, but most items are flagged "Online only". Similarly, the search returns many items that have zero relevance to the search criteria. So I don't know if the product I need is in store until I get there, so I'll find a real store closer to home!
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Makro's replyOfficial
04 Nov 2023, 09:47Good day David, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,
Makro's reply04 Nov 2023, 09:47
Official
Good day David, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,