1 reviews | Active since May 2016

22 Nov 2024, 16:10

Another failed order items are damaged something are missing MAKRO ARE *******

Never cease to amaze me firstly every single item I ordered I had 10 items not available but they were available online thank you deliver my order when the seal is broken is damage liquid damage to all of the product that are in that box because your staff failed to pack it correctly through the items ?missing as well that you have charged me for for when I try long returns for those items that are damaged your WhatsApp people tell me I need to go to a store to return those items I didn’t do the damage I did not pack these things incorrectly now why must I be inconvenienced

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Replies (11)
's update26 Nov 2024, 17:19
Reviewer Update
Since Friday after a complaint was long via your website
*** both logged Friday followed up yesterday another escalation logged *** called today for feedback and guess what still nothing they’ve as to escalate again so tell me how many escalations would you like for. You to take me seriously should I call you everyday
's update03 Dec 2024, 11:44
Reviewer Update
For over a week now same old excuses your WhatsApp agent are answering nonsense clearly no one knows what they are doing .

I’ve been following up and all I get is the same old ******* wil escalate blah blah bunch of ****s and ****** where is my stuff I paid for them ****it
's update04 Dec 2024, 08:09
Reviewer Update
The amount of excuses is unbelievable tell your Germiston to give me my goods I paid for it
's update10 Dec 2024, 08:21
Reviewer Update
I’ve given your reference numbers I’ve given you the order number you all have been escalating where have you been escalating to when you gonna ask me the store FYI IT WAS AN ONLINE ORDER SO FIGURE IT OUT ITS BEEN 3 weeks now I’ve paid for the damn things
's update10 Dec 2024, 08:22
Reviewer Update
No update nothing
's update10 Dec 2024, 08:38
Reviewer Update
You can log queries speaks to the agents get given references number that is a waste of time because the stores have no sight of any reference or details of your complaint missing items nothing
You basically have to go over the whole damn thing again useless makro Germiston very much useless
's update13 Dec 2024, 09:08
Reviewer Update
3 weeks and still nothing no resolution
's update17 Dec 2024, 08:21
Reviewer Update
Still nothing
Still waiting will I ever get my delivery
's update19 Dec 2024, 05:35
Reviewer Update
So basically I have to wait again like hoe difficult is it you have taken close to a month for a simple delivery are you trying to **** me or what what’s so difficult
's update20 Dec 2024, 15:44
Reviewer Update
Congratulations it’s been one month and nothing guess the ******* that you have managed to ***** my money well done
's update21 Dec 2024, 08:07
Reviewer Update
Your Makro Online order MAK*** was collected by Jackson for delivery today. We'll tell you when they begin delivery - WumDrop.
This was sent Thursday 14:06 and still hasn’t arrived