Annoyed. Quick to take money. Not quick to refund

Ive never complained about Makro but i will today about my 1st ever Online Experience.

Their website, on which I made a purchase was quick to deduct money from my Credit Card but then 2 seconds later shows me a black screen to say the payment was unsuccessful.

I phone whole day trying to get answers, no luck. I decided to go to Makro in-store. They put me through to their contact centre however their agent tells me she cannot allocate the funds to my credit card. I have to wait 7 to 14 days for a refund by when the Online Promotion for the item I wanted would be loooooonnggg gone!!!

I am annoyed to my core cos they deducted the money super fast but now I need to wait for a refund ...

Im closing my account ... I have always shopped online, 1st experience with Makro and its utter BS.