ANGRY CUSTOMER

I’m so angry I made an online order for essential food on Monday at Makro I still have not received what makes me more angry😡is the fact that when I check status of the order it says returned so I phoned the call centre today explaining that when I placed the order delivery date was set for 27th November and that nothing came and now I did not go anywhere because I was waiting for my order which is now an inconvenience twice 😡😡😡because no order came but the lady by the name of Queen Rangwanasha from the call centre promised me that I was going to get a call from Makro today regarding my order but till now no one has phoned me Makro management your intervention is required I’m very angry and disappointed that I had to go purchase rice from other shops when I have it on my order that you guys are not delivering 😡😡😡😡one last thing that irritates me is that my colleague placed her order yesterday in front of me her order was delivered today I NEED A SOLUTION URGENTLY MAKRO FROM MANAGEMENT