TM
Tumi M
1 reviews | Active since Nov 2017
05 Mar 2025, 14:08
ANGRY AS HELL CUSTOMER
Not me receiving a message that my order has been delivered yet it wasn't, Makro you guys know how to play one dirty really, what is this, worse it has my kids juices for their school lunch and snack, i am so tired of this particular store it's not even funny, there's always something with Strubensvalley branch, like how and why? I'm sick and tired of your store.
Helpful (0)
Replies (1)0
Replies (1)
Makro's replyOfficial
19 Mar 2025, 09:36Hi Tumelo,
We are truly touched by your honest feedback on our Hellopeter platform, and we want to extend our heartfelt apologies for the inconvenience you've experienced, as well as the delay in our response.
Your disappointment and frustration matter deeply to us, and it pains us to hear about the difficulties you've faced. Please know that we take your experience very seriously.
When you have a moment, could you please confirm whether you have received your order, along with the refund for the cancelled items.
With sincere regards,
The Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A Division of MASSMART Holdings Limited
We are truly touched by your honest feedback on our Hellopeter platform, and we want to extend our heartfelt apologies for the inconvenience you've experienced, as well as the delay in our response.
Your disappointment and frustration matter deeply to us, and it pains us to hear about the difficulties you've faced. Please know that we take your experience very seriously.
When you have a moment, could you please confirm whether you have received your order, along with the refund for the cancelled items.
With sincere regards,
The Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A Division of MASSMART Holdings Limited
Best regards,
Makro's reply19 Mar 2025, 09:36
Official
Hi Tumelo,
We are truly touched by your honest feedback on our Hellopeter platform, and we want to extend our heartfelt apologies for the inconvenience you've experienced, as well as the delay in our response.
Your disappointment and frustration matter deeply to us, and it pains us to hear about the difficulties you've faced. Please know that we take your experience very seriously.
When you have a moment, could you please confirm whether you have received your order, along with the refund for the cancelled items.
With sincere regards,
The Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A Division of MASSMART Holdings Limited
We are truly touched by your honest feedback on our Hellopeter platform, and we want to extend our heartfelt apologies for the inconvenience you've experienced, as well as the delay in our response.
Your disappointment and frustration matter deeply to us, and it pains us to hear about the difficulties you've faced. Please know that we take your experience very seriously.
When you have a moment, could you please confirm whether you have received your order, along with the refund for the cancelled items.
With sincere regards,
The Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A Division of MASSMART Holdings Limited
Best regards,