Amazing Service

I purchased a Bosch washing machine from Makro over 2 years ago. I had since lost the receipt and as Murphy would have it, it packed up yesterday.

I emailed Mantague Gardens Makro via their website at 8:52 in the morning. Within 60 seconds I got a response from Aneesa, asking for my card number. She tracked my purchase, informed me that it was still under the 3 year warranty and to send them my personal information and description of the problem.

By 11AM I had been contacted by Bosch and told a technician would be in touch over the next 24 hours.

It's been a while since I've been impressed by service in this country. Makro have ensured I use them for all my electrical appliance purchases in the future.