SA
Sid A
1 reviews | Active since Dec 2011
10 May 2019, 05:57
Always no stock of promotion product
I went to Makro Milnerton to purchase a promotion product, the Laguna Kids racing chair. At the office furniture section the assistants had no idea what I was referring to, did not have a sample to test and were more interested in their cellphones. They then wanted to show me other chairs I was not interested in. Also no raincheck was offered. I am really getting fedup with Makro never having stock of a promotion product, this has now happened numerous times, please check my history on hellopeter. Please rectify and respond.
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Makro's replyOfficial
10 May 2019, 10:50Good day Sid,
Thank you for bringing this to our attention.
We are sorry to hear of the poor experience and service that you received when visiting our Montague Gardens store.
We can understand your concerns and frustrations and can assure you that this will be looked into and addressed so that going forward this kind of service isn't repeated.
Thank you once again for raising your concerns with us, and for giving us the chance to resolve this matter for you.
We will be in contact with the relevant department in the store to get to the bottom of this.
Kind regards
Makro Hellopeter Team
Thank you for bringing this to our attention.
We are sorry to hear of the poor experience and service that you received when visiting our Montague Gardens store.
We can understand your concerns and frustrations and can assure you that this will be looked into and addressed so that going forward this kind of service isn't repeated.
Thank you once again for raising your concerns with us, and for giving us the chance to resolve this matter for you.
We will be in contact with the relevant department in the store to get to the bottom of this.
Kind regards
Makro Hellopeter Team
Makro's reply10 May 2019, 10:50
Official
Good day Sid,
Thank you for bringing this to our attention.
We are sorry to hear of the poor experience and service that you received when visiting our Montague Gardens store.
We can understand your concerns and frustrations and can assure you that this will be looked into and addressed so that going forward this kind of service isn't repeated.
Thank you once again for raising your concerns with us, and for giving us the chance to resolve this matter for you.
We will be in contact with the relevant department in the store to get to the bottom of this.
Kind regards
Makro Hellopeter Team
Thank you for bringing this to our attention.
We are sorry to hear of the poor experience and service that you received when visiting our Montague Gardens store.
We can understand your concerns and frustrations and can assure you that this will be looked into and addressed so that going forward this kind of service isn't repeated.
Thank you once again for raising your concerns with us, and for giving us the chance to resolve this matter for you.
We will be in contact with the relevant department in the store to get to the bottom of this.
Kind regards
Makro Hellopeter Team