1 reviews | Active since Aug 2020
Aggressive behaviour
Aggressive Behaviour I went to the Makro Store in Bloemfontein , of which I as a women with my 2 babies had the most horrible experience from its staff members. I stood in line waiting to enter the store , when its my to go in I was stopped by the door attendant (staff). He told me no unnertain terms that I am not allowed to enter with my baby as she was wearing face shield (aged 14 months old) of which she cant breathe in a facemask .He became aggressive pushed my trolley with force backwards out of the entrance of my two children were standing in .He threatend me by I will show you that I will not let you enter. They called a superior after I requested for one in which the woman (staff member with the fidelity face mask ) phoned management to find out if I could enter .
Prior to incident I noticed that there were babies as well entering the store without any mask at all and were not stopped by the door attendant , I took precaution for my kids and I get attitude as well man handled. To think this womens month and his actions scared my children of which they were traumatised too .
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
