HM
Hilda M
1 reviews | Active since Sept 2009
21 Dec 2024, 12:27
Again, another order cancelled by Makro after advertising the wrong price and blaming someone else
Yet again, another order being cancelled. Now they are having issues with the supplier. But the product is still on their website but at double the price. Suddenly again, they want to refund. Even after I gave direct instruction to supply me with an alternative product at the same price. This is getting out of hand. And no one is taking on Makro and they are getring away with this.
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Hilda M's updateReviewer Update
27 Dec 2024, 09:35Makro is definitely not getting the point. It does not fix everything if you do the refund. They have a problem and they are lying to customers. It does not HELP phoning your customer service line, they are unwilling and unable to help. It is important that more people know about the problem. Perhaps then they will understand. And please stop sending the same old automated lame message on a complaint. It is not customer service.
HM
Hilda M's update27 Dec 2024, 09:35
Reviewer Update
Makro is definitely not getting the point. It does not fix everything if you do the refund. They have a problem and they are lying to customers. It does not HELP phoning your customer service line, they are unwilling and unable to help. It is important that more people know about the problem. Perhaps then they will understand. And please stop sending the same old automated lame message on a complaint. It is not customer service.