1 reviews | Active since Oct 2012
AFTER SALES SERVICE
<p>I have purchased a Ryobi garden blower vacuum about 2 years ago. I cannot find replacement bags for it at your Vanderbijlpark store. In fact it appears that you do not stock the model anylonger that i purchased? I have mailed your customer service centre address on your website and Zanele has tried to assist me, although she has also gone quiet now. She sent me a photo of a bag she was told would fit but in fact it does not fit. (I purchased such a bag last Sunday and had to return it because it does not fit so i know) I am wondering where this leaves me now. I cannot use this machine without a bag and it is basically new. Is someone going to assist me or not? Model No: RBV 2600 E. Serial No ********** 28</p>
Thank you for informing us why our service did not meet with your expectations.
I believe Ryobi has been in contact with you and the correct bag will be delivered to you by Thursday.
Please accept our apology for any inconvenience caused.
It is our goal to retain you as a satisfied customer.
Regards
Mmule Moropa
Thank you for informing us why our service did not meet with your expectations.
I believe Ryobi has been in contact with you and the correct bag will be delivered to you by Thursday.
Please accept our apology for any inconvenience caused.
It is our goal to retain you as a satisfied customer.
Regards
Mmule Moropa
To whom it may concern
It is now Monday
I have received no delivery on last Thursday! Have i misundertood your message?
regards Dave
To whom it may concern
It is now Monday
I have received no delivery on last Thursday! Have i misundertood your message?
regards Dave
