RZ
Ronel Z
1 reviews | Active since Sept 2015
08 Mar 2021, 15:36
after sales service
Makros after sales services is pathetic to say the least.. The ***number is unattended, nobody ansers if you do finaly get thru there is no assistance just, sorry of inconvenience. The whatsupp is generic questions and still no response from any humanbeing. I bought a HIsense fridge/freezer and with in 1 MONTH the motor packed up. This is unacceptable.
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Makro's replyOfficial
08 Mar 2021, 16:01Good day Ronel,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we would like to assist you into resolving the your complaint, we assure you that we will address the matter with the relevant personnel at the store and relay feedback directly to you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we would like to assist you into resolving the your complaint, we assure you that we will address the matter with the relevant personnel at the store and relay feedback directly to you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply08 Mar 2021, 16:01
Official
Good day Ronel,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we would like to assist you into resolving the your complaint, we assure you that we will address the matter with the relevant personnel at the store and relay feedback directly to you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we would like to assist you into resolving the your complaint, we assure you that we will address the matter with the relevant personnel at the store and relay feedback directly to you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team