1 reviews | Active since Dec 2017
After a month still no delivery or feedback - DONT BUY FROM MAKRO ONLINE
Placed a order on 23rd November (MAK706053) at Makro Online, they were very fast to charge me for it but to this day I still have'nt received my order or any feedback as to what is going on!.
Their call center is impossible to get through to and when you do they either hang up or pass the buck to someone else. I knew that as I ordered on Black Friday that there would probably be a delay with all the volumes but over 3 weeks is ridiculous!!.
What makes it worst is their complete lack of communication and total disregard for customer service.
This was a complete disaster of a experience for me and I will never again buy from this poor excuse for a online shop.
Today I cancelled my order as I was looking for a Christmas present for this year not the next.
To anyone reading this next year Black Friday thinking of buying from Makro...DONT DO IT!!.
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya