sN
suveera N

1 reviews | Active since Aug 2012

01 Apr 2016, 13:40

Advised there is stock - actually damaged

Afetr spending 10 minutes on the phone to find that they have 19 cans of s26 gold 400g cans in stock i drive all the way to find after 1 hour 15 minutes of waiting that those cans are damaged cans. they did nothing to help me and victor seems more damn rude than anything else. what annoys me more is that whilst accepting no responsibility they didnt even want to consider transferring from another store so i can get my 12 cans . so they lost R1500.00 sales on 1 customer which im sure doesnt mean alot anyways hence the no care attitude. so makro remember 1 thing we do not beg you to spend our money at your store. i will never be going back dont care how great the prices are in future. to think i wasted all this time my time absolutely frustrated.

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Replies (1)
Makro
Makro's reply04 Apr 2016, 08:22
Official
Hello honesty_4,


Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards
Mbali Makhanya