1 reviews | Active since Jun 2013
Advertising stock on hand not true
Good day. <br> <br> I did a online purchase for my SON who's birthday it is this Sunday 02/08/2015.<br> Refer to reference number MAK078927 for R999.00 I did the purchase for a Raleigh Peak Dual Suspension Mountain Bike Product ID:289789EA and was informed while I did the online purchase as I called to ensure all was correct that this bicyle would be delivered to my branch of choice.<br> <br> On Monday 27/07/2017 I emailed proof op payment and received a email from MAKRO @#10:11 to confirm my payment. I was then informed on after I followed up on delivery that the specific bycicle is not available and that I could have a refund or another bycicle. I advised that I would like a refund to go a buy my son what HE wants and NOT what MAKRO tried to chage the sale to.<br> <br> Today 30/07/2015 I queried with regard to my refund and I was advised that I would have to wait for 5 days? WHY??<br> <br> Makro did not wait for the money and now I must wait and I will not be able to purchase my SON a GIFT because MAKRO advertised a special on something they do not have?<br> <br> This is totally unacceptable.<br> <br> I did everything that was required when the sale was done and now that I am asking for MY money BACK I have to wait?<br>
We acknowledge the receipt of your complaint and will revert to you at soonest.
Regards
Makrocare
We acknowledge the receipt of your complaint and will revert to you at soonest.
Regards
Makrocare
