SR
Seshan R

1 reviews | Active since Jul 2011

07 Jan 2018, 10:55

Acting Manager Raises Voice to Customer

Absolutely disgusted with the way our product query was handled by George, the acting manager at Makro Centurion (Liquor), this morning. It totally ruined my leisurely Sunday morning shopping plans.

George raised his voice while dismissing the price query we were trying to discuss with him. At the same time, he was busy trying to correct the price to wipe out his mistake. He also tried to blame some power issues, meanwhile the store was showing no signs of any power problems.

My friend logged the complaint with Makro SA. Will update this review if our concerns are addressed, as well as if we get an apology from George himself.

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Replies (1)
Makro
Makro's reply17 Jan 2018, 09:57
Official

Thank you for alerting us on your complaint. Kindly be advised that your complaint has been sent to the relevant team who will be in contact with you.

Regards

Mbali Makhanya