1 reviews | Active since Mar 2011
Accuses client of being *****
We went shopping at Makro Centurion on Saturday and wanted to buy a pair of headphones. They headphones are in the multimedia section and the queues were long and I had a lot of other shopping to do in the rest of Makro took the headphones so that I could pay once. After we walked out, an employee chased us down to tell us that we weren't allowed to take goods and pay for them at the other till points in Makro.<br> <br> After I tried to explain that I didn't want to pay at the tillpoint in the Multimedia section and then at the general tills I was told that if I took them out of the multimedia section that I wouldn't pay for them and would ***** them. I gave the employee the headphones back and left without doing any of my other shopping.
Thank you so much for taking the time to share your complaint with us. It always allows us the opportunity to improve and your comments are very welcome.
I believe the store has been in contact with you.
Please accept our sincerest apology for any trouble or inconvenience we have caused you.
When you do visit any of the stores and you have any queries, please do not hesitate to ask for the Executive Manager and address the issue in store with them.
Regards
Makrocare
Thank you so much for taking the time to share your complaint with us. It always allows us the opportunity to improve and your comments are very welcome.
I believe the store has been in contact with you.
Please accept our sincerest apology for any trouble or inconvenience we have caused you.
When you do visit any of the stores and you have any queries, please do not hesitate to ask for the Executive Manager and address the issue in store with them.
Regards
Makrocare
