Accounts from hell

On 17 October 2019 I went to your nelspruit store to settle my makro credit card, the consultant who assisted me told me the settlement amount and I paid it all. And then I received an sms stating that I still owed a further R310, I went to the store to enquire and they told me that they gave me the wrong settlement amount and R310 was still outstanding. I paid the R310 there after. After wards I still received an sms that my account is still outstanding, I went in stores and they told me that payment has not yet appeared on the systems, I should wait a week. After weeks I'm still going back and forth in store regarding the account emailing the proofs of payments but I'm still not being assisted they keep on saying they will call me but they never do. now I'm receiving sms's that my account has been handed over, even though I paid the entire settlement amount even after they said they gave me the "wrong settlement amount" I still paid the amount. I'm not happy with the service iv received, I keep on being sent from pillar to post with no assistance. I would never recommend anyone to open a makro account because there is no customer service with regards to accounts at all, even the staff don't seem to know what they are doing. Gugu Nhleko 1781