1 reviews | Active since Jun 2017
Abused and Persecuted by Makro Vaal
<p>I have been a very loyal customer of Makro Vaal since its existance.</p> <p>Some very disturbing, disparaging, derogatory and defamatory information came to my attention; I am perturbed by the fact that Makro Vaal's risk manager, Dirk du Preez, is making some unfounded and defaming allegations that I was apparently at Makro Vaal on the 18th of April 2017, Mr. du Preez further alleges that during my mysterious presence at the store, I looked suspicious and I was seemingly planning or in the process of *****ing some “high tech” video games.</p> <p> </p> <p>I would like to clarify and put on record the following facts;</p> <p>1- I am employed and I can attest with no uncertain terms that on the day in question, I was at the office the entire day – I am willing to avail our electronic access control records attesting to this effect.<br />2 - I am told that the Makro card was confiscated from supposed me on the day in question; now, that is strange since I still have my Makro Card in my possession – it baffles me that my card is said to be confiscated and yet I have it with me.<br />3 - I do not have a single video game at home and I most certainly do not have kids that are in a position to play video games – even if I had kids that played video games and needed one, I would certainly use my own money to buy and not ***** it (my shopping and spending records at Makro can clearly indicate the fact that I can easily afford to pay for video games if I needed one).<br />4 - I do not have ******** record and I am certainly not a *****.<br /> </p> <p>I am inclined to believe that Makro does have surveillance systems in their stores and for that matter, it will not be an impossible undertaking to compare the real ******** with the real owner (myself) of the Makro card – I am available for this exercise.</p> <p> </p> <p>It is disappointing and scary that Makro’s systems have dismally failed to protect my privacy and identity as a customer, and I have to suffer as a result of that negligence - it is evident that Makro has issued duplicate cards that are fully functional. At this day and age, with the technology that is at our disposal, it should not be difficult to ensure that at any given point, no similar/identical cards are simultaneously functional not unless that is done deliberately.</p> <p> </p> <p>I am deeply aggrieved and emotionally wounded by the fact that Makro jeopardized and compromised my private information that is in their system and allowed it to be used for potential ******** activities – I am worried about other customers who also have their information and privacy placed in a compromising position.</p> <p> </p> <p>Lastly, I demand Makro to explain to me how my information which is entrusted with them, managed to get in the hands of the potential ********* - resulting in my name and character being mutilated in this manner by Makro. </p> <p>It is a pity that Makro decided to “ban” me from their store without undertaking some due diligence – please advise if this ban applies to Makro Vaal only or the entire Makro stores.</p> <p> </p> <p> </p>
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Good day,
Thank you for your complaint I understand that the store has been in-contact with you and the issue is now resolved to your satisfactory.
Regards
Mbali Makhanya
Good day,
Thank you for your complaint I understand that the store has been in-contact with you and the issue is now resolved to your satisfactory.
Regards
Mbali Makhanya
