Absolutely zero staff management at a Makro

Hi there, ive literally only just got back now. First, after we gor to the front of the queue we were told they were limiting us to 400 a person, so we had to lug a fair share of our electronics back to the car. Then we were handed a post it stamp with the number 400 written on it and told to come back next week. At this point i went into the store to ask to speak to a manager (id queued for 4 hours for a post it stamp, and driven 30min to get to the store, i was not about to waste another day and the petrol to come back next week only to queue for another 4 hours when i had no guarantees the post it would be honored). I was told there were no managers in the store, they were all out by the queue id just come from. After a hefty search we found a manager and were told to wait for the gift cards. By the time they'd finally arrived the store itself was supposed to be closed and the staff inside were beyond rude to us for just trying to shop. The cashier didnt want to ring up our goods, didnt offer us any bags for our purchases, refused to help pack and then tried to keep the giftcard that still had change on it. All in all this was an absolutely appalling situation and i will never recommend makro based on how this was organized (not at all) and how terrible the staff treated us because they had to work late based off of a problem with how Makro organized the event in the first place. This whole 4hr ordeal should never have happened, and wouldn't have, if it was organized properly at all