Absolutely Terrible Service from Makro – Still No TV After Weeks!

I am beyond frustrated with the horrible service I’ve received from Makro. I ordered a TV on January 24th, with a promised delivery date of January 28th. It’s now been [insert number of days/weeks], and not only have I NOT received my TV, but the order status still says “packed.”

I’ve called the call center multiple times, but all they do is repeat the same useless information I can already see on the tracking page. No updates, no solutions, no accountability. To make matters worse, the courier hasn’t even collected my TV yet, meaning I’ll be waiting even longer.

Makro clearly doesn't care about its customers. This is not the first time I’ve had issues with them, but this will definitely be the last. What’s worse is that even if I request a refund, I’ll probably be stuck waiting even longer just to get my money back.

Terrible service, zero communication, and no regard for customers. I will never shop at Makro again and will make sure others know to avoid this kind of mess.