ABSOLUTELY SHOCKING!!

ORDERED AN ITEM ON-LINE, DIDN'T GET ANY FEEDBACK, FOLLOWE UP A WEEK LATER AND TOLD THE FOLLOWING: THIS IS AN EXCLUSIVE ONLINE DEAL - CORRECT THE ITEM IS NOT IN STOCK IN THE STORE - CORRECT, IT'S AN ONLINE ORDER. BUT THE STORE HAS TO CANCEL IT - SRIOUSLY????? HOWS THAT POSSIBLE, YOU JUST SAID IT'S ON-LINE EXCLUSIVE. YES, IT WILL ONLY BE DELIVERED IN 21 DAYS IF IT'S ONLINE EXCLUSIVE - AGAIN, YOUR WEBSITE, ON MY ORDER, SAYS 2 TO 5 DAYS???? THIS IS FALSE ADVERTISING AND AFTER A SECOND CALL I WAS TOLD IT WILL BE CANCELLED AND I WILL WAIT 10 TO 14 DAYS FOR A REFUND!!!!! WELL MAKRO, NEVER AGAIN!!!! AND I'LL MAKE SURE THIS GETS TO SOCIAL MEDIA PRONTO!!!!!!