1 reviews | Active since Dec 2024
ABSOLUTELY HORRIFIC Customer Service from Makro
ABSOLUTELY HORRIFIC Customer Service from Makro - AVOID AT ALL COSTS!
I am BEYOND FURIOUS with Makro's complete and utter incompetence. They promised delivery of my order on the 3rd of December, and now it's [5 December ], and I have NOTHING.
Not only have they failed to deliver my package as guaranteed, but they've had the audacity to send a pathetic, vague email stating the order is "delayed" with ZERO explanation. No accountability, no transparency, just a generic, useless message that tells me NOTHING.
What kind of professional business operates like this? I've wasted hours of my life waiting, checking tracking, and now I'm left in complete limbo. Their customer service is an absolute joke. They take your money without hesitation but can't even provide a basic, reliable delivery service.
I'm disgusted by their unprofessionalism and complete disregard for customer expectations. They've lost my trust ENTIRELY. Anyone considering ordering from Makro should RUN IN THE OPPOSITE DIRECTION.
ZERO stars if I could. Absolute waste of time and money. DO NOT TRUST MAKRO!
Rubi Mphaphuli A VERY Frustrated Customer
I feel compelled to share my recent experience with Makro because it has been far from satisfactory. After placing an order, I waited a considerable amount of time without any updates regarding its status. When I reached out to their customer service, all I received was a vague response and no real answers.
To my surprise, it wasn’t until I posted a negative review that my order status finally changed. This feels incredibly unprofessional and has left me questioning their commitment to customer service.
I’m now left feeling gravely upset about the situation. I want my order delivered by the end of this week, or I’ll have to reconsider my future dealings with Makro. I truly hope they improve their communication and service, as this has been a disappointing experience.
I feel compelled to share my recent experience with Makro because it has been far from satisfactory. After placing an order, I waited a considerable amount of time without any updates regarding its status. When I reached out to their customer service, all I received was a vague response and no real answers.
To my surprise, it wasn’t until I posted a negative review that my order status finally changed. This feels incredibly unprofessional and has left me questioning their commitment to customer service.
I’m now left feeling gravely upset about the situation. I want my order delivered by the end of this week, or I’ll have to reconsider my future dealings with Makro. I truly hope they improve their communication and service, as this has been a disappointing experience.
Their AI generated system does all the replying to people’s reviews but they never do ANYTHING about our complaints! I’ve ordered a washing machine and a blender, are you telling me that my 9k has gone down the drain because of your incompetence? Fix this! You guys are HORRIBLE
Their AI generated system does all the replying to people’s reviews but they never do ANYTHING about our complaints! I’ve ordered a washing machine and a blender, are you telling me that my 9k has gone down the drain because of your incompetence? Fix this! You guys are HORRIBLE
Their AI generated system does all the replying to people’s reviews but they never do ANYTHING about our complaints! I’ve ordered a washing machine and a blender, are you telling me that my 9k has gone down the drain because of your incompetence? Fix this! You guys are HORRIBLE
Their AI generated system does all the replying to people’s reviews but they never do ANYTHING about our complaints! I’ve ordered a washing machine and a blender, are you telling me that my 9k has gone down the drain because of your incompetence? Fix this! You guys are HORRIBLE