Absolutely Horrible Service

I had the unfortunate experience of visiting Makro recently, and I can confidently say it was one of the worst service experiences I’ve ever had. From the moment I ordered online, it was clear that customer satisfaction was not a priority.

First off, I waited for over 1 month and still waiting despite multiples attempts telephonically and through email. Refunds were promised yet nothing has yet been received. The lack of professionalism and courtesy was astonishing. They don’t seem to care at all about resolving the issue.

Overall, I would strongly advise against patronizing this business. It’s clear they need major improvements in both their service and customer care. I will not be returning and will be sharing my experience with others to help avoid future frustration.