AH
Adrian H

1 reviews | Active since Aug 2015

19 Oct 2018, 15:05

Absolutely Disgusting Service

Purchased gaming headset (Logitech G231) online for R859 on the 4th Ocober 2018. After numerous calls to find why the delivery of the product is taking so long they finally (18 October 2018 - after confirming with the courier) say it will be delivered the 22nd October 2018, today (19 October 2018) I call them and they say my order was cancelled by them due to a mistake with the online price. I spoke to numerous representatives leading to today and they all said my product was with the courier. I'm disgusted with Makro for not honouring this purchase. I've only today (19 October 2018)received correspondence via email from them regarding the cancellation they made.

0
Replies (1)
Makro
Makro's reply22 Oct 2018, 10:31
Official

Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.

Regards

Mbali Makhanya