Absolute ******* Store this Makro
Why does this thing not allow us to give zero rating? I’ve been harassing Makro for my refund over 3 months now, I ordered items back on 14 December 2024.
They keep sending this every month: Dear AQ Herbert, Great news! Your refund has been approved. Refund Request ID: ***4 You can view the status of your request in your returns history. Refunds are paid to the same payment method used when placing your order and can take between 7-14 days to reflect. Should you have any questions please do not hesitate to contact us on ***or view our returns policy for more information. Thank you for shopping at Makro The Makro Team.
I literally just want my refund and I will delete all my information on my online profile and cut up that Makro store card, I will certainly spread the word, they have lost me forever as a customer, me my friends and my entire family and whoever I meet will never buy from Makro.
The mighty do fall.
Thank you for reaching out to us, and please accept our apologies for the delayed response to your query.
We would like to inform you that a refund amount of R538.00 was processed on 14 February 2025. Could you kindly confirm if you have received these funds? Additionally, we would appreciate it if you could specify the outstanding amount you are still waiting for, so we can assist you further.
Your satisfaction is important to us, and we want to ensure that this matter is resolved promptly. Should you have any additional questions or need further assistance, please do not hesitate to let us know.
Thank you for your patience and cooperation.
Best regards,
The Hellopeter team
Makro SA
A Division of Massmart Holdings Limited
Contact Number: ***
WhatsApp: ***
Support Email: ***, ***
Best regards,
Thank you for reaching out to us, and please accept our apologies for the delayed response to your query.
We would like to inform you that a refund amount of R538.00 was processed on 14 February 2025. Could you kindly confirm if you have received these funds? Additionally, we would appreciate it if you could specify the outstanding amount you are still waiting for, so we can assist you further.
Your satisfaction is important to us, and we want to ensure that this matter is resolved promptly. Should you have any additional questions or need further assistance, please do not hesitate to let us know.
Thank you for your patience and cooperation.
Best regards,
The Hellopeter team
Makro SA
A Division of Massmart Holdings Limited
Contact Number: ***
WhatsApp: ***
Support Email: ***, ***
Best regards,