Absolute SHOCKING & BAD online Service

!!! Warning!!! Pitty I couldn't give Makro a (-5)

Absolutely SHOCKING online Service. - They take VERY long to answer calls.... I've spend about 160+ minutes of my Airtime trying to solve a problem. - them replying to emails is a dead end. - When they answer you've got a good chance of being put thru to the wrong extension. - Been struggling to return an item to Makro now since 9th Dec'24. The item is still sealed in its original box, so no excuse for them not to want to collect - I've even tried to take the item to Makro Silverlakes, they apparently couldn't take the item because it was bought online....****!! Its in store

Even if it's the LAST shop that I can get an item, I will refuse to buy ANYTHING from Makro again in the future I will spread the word of their SHOCKING & BAD service wherever I go, cause they deserve it....