ABSOLUTE GUTTER TRASH COMPANY!!

Bought a R3500 office chair from Makro, snapped in two. Upon return, get told that a technician has to check it, and that it would take 2 to 6 weeks. A technician for a chair that snapped in 2 , 2 to 6 weeks? are you serious? Go in to buy some stuff, walk out and in at entrance, as Wiesenhof was placed there very strategically. Pack all my stuff in a bag and buy the kid with me a box of marshmallows. On my way out, the little security troll grabs the marshmallows from the kid, and threatens to have me arrested, doesn't check the slip, and doesn't check my bag. I can get personal about the troll but I believe he has enough emotional trouble with his Makro job as it is. Did I mention that nobody checks the rails at the Wiesenhof next to the parking? have fun. It is clear that this company doesn't care about customers, and grunting brown change into a missing owner's corporate account is all we are good for. Did I mention that this company is part of Massmart? I also don't buy at Game anymore. The same poor management and customer service can be found there too. Well then Makro, **** you for handling me like a ******** at two doors today, **** you for taking my cash after selling me ****, **** you for making me drive all the way there again to pick up a new or a busted chair (At this point, it doesn't matter what you decide to do), **** all your don't care employees that treat us like change dogs.