RM
Ranvir M

1 reviews | Active since Nov 2009

14 Dec 2017, 11:27

A very, frustrating and disappointing experience on order MAK741689.

Item was added and paid for on 27/11/2017, Makro had no courtesy to make contact on the order and i had to start calling around.

The feedback was that there is no stock and they cannot advise when delivery will be made. If this was the case, why was item displayed as available and allow the purchase to be made. Is this false advertising?

This is a really a fail from your side. You make a person lose the feel for purchasing anything. 0/10 on service. Absolutely poor.

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Replies (1)
Makro
Makro's reply14 Dec 2017, 13:03
Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.


Regards

Mbali Makhanya