A paid simple delivery takes 7 days!
Whether you click or phone Makro you always hear how convenient it is to shop online and so I gave it a go.
I completed my simple purchase of baby food and wetwipes online and was informed that there will be a two day waiting period which was still acceptable.
After the two days I contacted the Strubensvalley store and was informed that the waiting time for any order is 7-15 days? How on earth do you offer a service that serves no purpose of convenience, it does not save time and it is not simple and effortless as proclaimed by you.
If i knew I had to wait this long to get baby food and wet wipes I might as well have gone into the store and got it done. Absolutely useless. Do NOT order online from Makro ever!
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Zanele Zwane
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Zanele Zwane
