NS
Nelisiwe S
1 reviews | Active since Sept 2017
20 Jan 2020, 15:32
A month later, still no delivery from Makro online
Makro online purchases has proven to be a thorn I can't get rid of. I bought 2 Huawei activity bands on the 8th December and only 1 was delivered on the 20th. To date, I haven't received my outstanding item. Attempts to contact the online department for assistance have been fruitless, I'm being sent messages that they are investigating. A month later and still nothing. I've bought from Makro online before without any difficulty, this is leaving a sour taste. I don't want the item anymore, I want my refund, Im disappointed in this.
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Makro's replyOfficial
21 Jan 2020, 12:47Good day Nelisiwe,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this matter has caused you. We will contact the relevant store Online management to assist with your refund request and as soon as feedback is received, we will contact you.
Please be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this matter has caused you. We will contact the relevant store Online management to assist with your refund request and as soon as feedback is received, we will contact you.
Please be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hellopeter Team
Makro's reply21 Jan 2020, 12:47
Official
Good day Nelisiwe,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this matter has caused you. We will contact the relevant store Online management to assist with your refund request and as soon as feedback is received, we will contact you.
Please be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this matter has caused you. We will contact the relevant store Online management to assist with your refund request and as soon as feedback is received, we will contact you.
Please be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hellopeter Team