A Full Day Wasted – Shocking Post-Sale Service from Makro Woodmead

I recently purchased a TV from **Makro Woodmead**, and as part of the deal, I was promised **free installation**. What followed was a frustrating and time-wasting experience that exposed the shocking inefficiency of both Makro and their installation partner.

On the day of the scheduled delivery, the team arrived late and by the time they got to my home, the **installation team had already left, apparently, they couldn’t wait. This was the beginning of a long and unnecessary ordeal.

I contacted the installation company and spoke to a consultant named Dominique, who assured me that the installer would arrive by 2:30 PM. That time came and went, no one arrived.

I called again and was told the installer would now arrive at 3:30 PM. Again, no one showed up.

A third call led to another hollow promise: this time, I was told the installer would arrive at 4:10 P, Unsurprisingly, that too was a no-show.

What’s most frustrating is the complete lack of coordination and accountability. The **salespeople at Makro Woodmead** had confidently promised that post-sale service would be seamless.

Do not rely on Makro's installation service. The promises made at the point of sale are not backed up by action. If you’re buying a product that requires installation, you are better off arranging your own service provider than wasting an entire day like I did.

I spent an entire day at home, waiting on false promises, and received nothing in return but poor service and complete disregard for my time. Truly disappointing.