1 reviews | Active since Nov 2016
A bunch of *******
I visited Makro in crown mines and to say that I was livid is an understatement . They had specials as per normal however when I got to the till the special did not register I asked the cashier and she said she didn’t know . Then I ask her to either get the boards on the shelf so she can see what I saw and bill me accordingly she then said she will ask one of the packers and the packers response was that she is assigned to the other cashier and that I would need to do it myself . I was in disbelieve for a moment and I asked the cashier again her name was Mpho who is suppose to go and check the prices me again when I am advising what I saw? They went on and on with the packer I ended up going to collect the boards myself even after they saw the boards I was still charged incorrectly /overcharged with a good R140.00 I went back into the store and the manager Amukelani assisted me with the refund , The lack of accountability the arrogance, the stinking attitude as if it was my fault that they lacked knowledge of their own specials or that the staff and packers were unbothered about customer services or customer experience. I exceeded my lunch break waiting for these *********** individuals to redo their job correctly , I am just wondering how many individuals were ****** / overcharged by Makro due to the ***********s of the stuff and lack of knowledge on the things that they were selling to us as consumers . You guys have literally hired a bunch of ******* that have stinking attitudes for customers hard earned money so disgusted by the level of the so called customer services
