A bit of a disappointment

Item: Makro
Rating: 3
Author: Dimakatso M

Good service, speedy delivery. And friendly service for your employees. However, the oven I bought did not come with a manual. As a 1st time buyer of an oven I'd really want to have or expect to get a manual inside for my convenience. So how do I go about getting a manual, is there a website which I can go to for that????

Helpful (0)

Replies (1)

Makro's replyOfficial

14 Dec 2020, 15:00

Good day DImakatso,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply14 Dec 2020, 15:00

Official