8weeks to replace/repair a LCD TV

I bought a 32" Sinoteq tv in 2014 from Makro in Silver Lakes. Sinoteq carries a 5year warranty on all of their TV's, so I booked it in on the 09.09.2017 for it to be repaired. I received a call from Makro on the 03.10.2017 that the tv was booked in to Sinoteq for repairs. on the 16th of October I was called by Bongi(service consultant) to say that they will not be able to repair the tv, they will replace it. it will take another 7days then I will have a replacement tv, then on the 20th I receive another phone call from Patricia(service supervisor) asking if I want a refund voucher or a replacement tv, I told her I want a replacement tv and was promised that the tv will be there at 27th of October, still no tv, I went to Makro yesterday 29 October, just to be told the people who is dealing with my complain/repair is not at work, I must come back on Monday, I called Patricia this morning she told me that the tv is not there and she cannot give me a definite date to when I will get my replacement tv. on the Repair advise form , Makro states that repairs will take up to 6weeks to be replaced or repaired. we are on week 8 and counting.