SR
Sherona R

1 reviews | Active since Jan 2015

21 Jul 2015, 09:01

8 months past, still no response to injury

8 months have passed by and my matter is still not resolved. This is what happens when big conglomerates come into our country and feel like they are invincible! They feel that they have done enough by coming into our market! The problem is, they just want our money but do not bother about the actual customer. I walked into a Makro store and was injured by one of their marketing vendors when one of their advertising poles fell on my head and neck, injuring me! Their lawyer hinted that I should hold the advertising company responsible. Did I enter their vendor's store? NO! Did I enter a Makro store? Yes! Was I injured in a Makro store? Yes! Did I need to see a GP and pay the cost of seeing my GP? Yes! Did I pay for the X- Rays? Yes! Did I need Physio? Yes! Did I pay for the physio? Yes! Did I lose income? Yes! as I was booked off from work! I was unable to play physically with my three young boys do to this! Is it my fault that the Health and Safety regulations were not adhered to by in-store Vendors? NO! Why am I made out to fee like the victim? I have been ignored because now Makro refuses to take responsibility! I have emailed their lawyer but still nothing! Shameful!!

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Replies (1)
Makro
Makro's reply22 Jul 2015, 07:13
Official
Hello sragoobeer,


We acknowledge the receipt of your complaint and will revert to you at soonest.


Regards
Makrocare