6 calls, even more transfers and still no resoltion.

After having issues placing my online order i had 6 calls (not to mention how many times ive been transferred back and forth from customer service, online and head office) and still nothing has been resolved. We are not even one step closer to having my issue resolved! 1st call - gave me incorrect resolution. 2nd call didnt know what to do anymore kept me on hold for minutes at a time after then telling me i had to phone head office. 3rd call put me on hold then dropped the line. 4th call was meant to be a ball back but it was a different person who then just blinde transferred me to another dep to and i had to start from over. 5th call after being on the phone for 30 min had the nerve to try and say nothing is wrong and i need to phone head office. being well aware i was there twice already. 6th call is being transferred to a technician. what on earth is this?? between 8-9 people and not one person knows what they are doing. All i wanted to do was place an order now all i want to do is close my account.