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20- 24May : Hi

I have an account with Makro for few years now, but I have not once received a birthday voucher.

Reply: only 02 Jun Good Day Kurt

Thank you for your email and apologies for the delay.

Your birthday voucher will only be available in the month of August and will be valid for 30 days.

Apologies for any further inconvenience caused.

Me: 04 June Hi Qinisekile Masuku (Makro Care)

The problem is that i have never received a voucher before since have opened my account at Makro.

Reply:

Qinisekile Masuku (Makro)

Jun 4, 17:46 SAST

Good Day Kurt

Thank you for your email and apologies for the delay.

Your birthday voucher will only be available in the month of August and will be valid for 30 days.

Apologies for any further inconvenience caused.

Qinisekile Masuku (Makro)

Jun 5, 10:08 SAST

Good day Kurt

Thank you for your email.

We are apologies that you have never gotten a birthday voucher Makro before however , may you wait for this year August and see if you do receive a birthday voucher.

Should you not receive a birthday voucher please inform us so that we can assist further.

Me: 23 Aug(my birthday) Hi Qinisekile Masuku

Regarding our previous conversations.

Today is my birthday, will I get my voucher as you explained?

Please advise soonest.

No reply received yet!!!!