EB
Etienne B
1 reviews | Active since Sept 2016
29 Nov 2019, 10:06
5 stars for Makro Carnival
I just want to thank Nkosinathi and also the manager (unfortunately I did not get he's name) from the Carnival Makro. I bought a TV yesterday afternoon and when unboxing it last night I found that the television screen was broken and cracked in several places. Yoh, this really had me stressed out. I returned this morning and was assisted with a replacement. I really got exceptional service from Nkosinathi and if someone from Makro reads this, please extend this thanks and acknowledge him for he's great customer service. I returned this
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Makro's replyOfficial
29 Nov 2019, 12:10Good day Etienne,
Thank you for reaching out to us.
We really appreciate you taking the time to write such a good review about the great customer service you have received from our Carnival Branch. We will definitely contact the Nkosinathi and the departmental management and acknowledge them for the impression they've made on you and that they should keep up the good work.
Thank you again and have a lovely day further.
Kind Regards,
Makro Hello Peter Team
Thank you for reaching out to us.
We really appreciate you taking the time to write such a good review about the great customer service you have received from our Carnival Branch. We will definitely contact the Nkosinathi and the departmental management and acknowledge them for the impression they've made on you and that they should keep up the good work.
Thank you again and have a lovely day further.
Kind Regards,
Makro Hello Peter Team
Makro's reply29 Nov 2019, 12:10
Official
Good day Etienne,
Thank you for reaching out to us.
We really appreciate you taking the time to write such a good review about the great customer service you have received from our Carnival Branch. We will definitely contact the Nkosinathi and the departmental management and acknowledge them for the impression they've made on you and that they should keep up the good work.
Thank you again and have a lovely day further.
Kind Regards,
Makro Hello Peter Team
Thank you for reaching out to us.
We really appreciate you taking the time to write such a good review about the great customer service you have received from our Carnival Branch. We will definitely contact the Nkosinathi and the departmental management and acknowledge them for the impression they've made on you and that they should keep up the good work.
Thank you again and have a lovely day further.
Kind Regards,
Makro Hello Peter Team