SC
Scrubit C

1 reviews | Active since Nov 2020

29 Nov 2020, 21:10

4POS Software purchased at Makro

Unfortunately I did not read the reviews on HelloPeter before purchasing this products. We recieved our equipment in working condition. Upon installation (with very bad customer services and making me feel like an idiot from a guy chatting on a chat group via their website....ps there is no telephonic support) we discovered the license key is written on inside of box, which was thrown away after installation as my technicians felt they only needed the install USB. They told me in short that is not their problem I ma supposed to purchase another license. I e-mailed Makro where I bought it from and this review will go to Makro page aswell.Not satisfied, very bad service for R10300.00 rand spent. Downloaded Aronium which is free POS system works like a dream. Good bye dont want to do business with you people ever in my life again

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Replies (1)
Makro
Makro's reply30 Nov 2020, 09:09
Official
Good day,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs. 

Once again, we do apologize for the inconvenience caused throughout your journey with us. 

Hope you find the above in order. 

Have a wonderful day. 

Kind regards
Makro Hellopeter Team