42 Litre Neochef Solo Microwave (Black)

I bought an LG 42Litre Neochef Solo Microwave (Black) from Makro Germiston on 02 December 2020. On 21 January 2021 I took it back due to an 'enter button' defect. Today (10 February 2021), I received a text message that the microwave is ready for collection). After waiting for 45 minutes in the collections queue, I was eventually assisted, then took the microwave back home only to discover when I plugged it that, the same defect has not been fixed. I then called Makro and waited for 8 minutes only to be transferred to the returns department where I further waited for 6 minutes. Elizabeth Sekoati took my call and after narrating the issue she said I should call LG directly. I objected to this on the basis of having purchased the microwave from Makro and not from LG. She subsequently called me back to advise that LG's offices are closed and that she will follow up tomorrow. She did however say that I will need to take the product back to the store - shocking!