4 weeks of dirty laundry

<p>I placed a call to makro the week of the 23rd January. My Samsung washing machine has an extended warranty and I called in for someone to come and repair it. When makro sent out their assessors, I was informed that they need to order parts for the machine. This was 4 weeks ago. I have been the one to continuously be making calls and following up on the progress. I have been told on 2 occassions that the repair men were to come on the previous 2 Saturdays to repair my machine so I waited aimlessly at home and no one arrived. This morning when I placed another follow up call, I was told that someone will be coming tomorrow. That is the same response I have been getting and no one shows up. I have instructed Makro to send their repair man TODAY as I am tired of waiting on empty promises. You cannot be logging appointments for repairs over and above ones that are still not resolved... it has been 4 WEEKS!!!</p>