4 plate defy touch screen Stove not working

Item: Makro
Rating: 1
Author: Nikki P

I bought a defy Oven and hob at Makro Centurion in Sept 2018.The stove has been repaired 3 times now and it doesn't give me joy.I had asked the Makro Lady what if i change or return the stove she said defy will repair .It unfortunate theta I paid R4999 for a stove that was faulty.As we speak its not working since last year I opted to using a gas stove and a 2 plate stove a friend borrowed me

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Replies (1)

Makro's replyOfficial

21 May 2020, 16:33

Good day Nikki,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply21 May 2020, 16:33

Official