TM
Thuso M

1 reviews | Active since Mar 2019

05 Aug 2019, 11:56

34DAYS AND COUNTING FOR MY REFUND

i have been waiting for my refund for over 34DAYS! Every time i have to call Makro and ask what is going on with my refund AND THAT IS MONEY COMING OUT OF MY POCKET! i am broke i have no money to pay my bills,AND NO TRANSPORT MONEY! I WANT MY MONEY BACK! YOUR FINANCE DEPARTMENT IS SLOW I HAVE BEEN WAITING FOR 34DAYS!

0
Replies (1)
Makro
Makro's reply06 Aug 2019, 13:16
Official
Good day Thuso,

 Thank you for bringing this matter to our attention.

Kindly accept our sincerest apologies for the delay in your refund and please be advised that we will contact our Finance Management for an urgent refund. As soon as feedback is relayed, we will contact you.

We do apologize for the inconvenience this has caused.

Kind Regards,
Makro Hellopeter Team