DD
DRICO D
1 reviews | Active since Mar 2025
19 Mar 2025, 08:57
3 MONTHS NOW!!!!!!!
GOOD MORNING ALL AS FROM MY PREVIOUS REVIEWS THE ISSUE REMAINS THE SAME. BOUGHT ITEM FROM MAKRO ONLINE AND RETURN THE VERY SAME DAY AS IT WAS DELIVERED DAMAGED. THIS WAS 25TH JAN 2025. AFTER HOW MANY PHONE CALLS AND EMAILS STILL NOT RESOLVED. RECEIVED A EMAIL YESTERDAY DAY THAT I HAVE BEEN REFUNDED,CHECKING MY STATEMENTS EVERYDAY AND NOTHING. SO YET A NOTHER EMAIL TO KEEP ME QUIET BUT MY ISSUE NOT RESOLVED. PLEASE GUYS WATCH OUT! IF YOU PURCHASE ITEMS AND IT IS DAMAGED YOU WONT BE ABLE TO RESOLVE.PRETTY SURE I WONT SUPPORT THIS COMPANY AGAIN.
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Makro's replyOfficial
21 Mar 2025, 10:00Hi Drico,
Thank you for reaching out to us. Please accept our sincere apologies for the delay in getting back to you regarding this matter.
We would like to confirm that a refund in the amount of R295.00 has been processed successfully.
This refund was completed on the 12th of March 2025. Should you have any concerns or require further clarification regarding the refund, please don't hesitate to contact us.
We value your patience and understanding, and we appreciate the opportunity to assist you. If there is anything else we can do for you, kindly let us know.
Best regards,
The Hellopeter team
Makro SA
A Division of Massmart Holdings Limited
Contact Number: ***
WhatsApp: ***
Support Email: ***, ***
Thank you for reaching out to us. Please accept our sincere apologies for the delay in getting back to you regarding this matter.
We would like to confirm that a refund in the amount of R295.00 has been processed successfully.
This refund was completed on the 12th of March 2025. Should you have any concerns or require further clarification regarding the refund, please don't hesitate to contact us.
We value your patience and understanding, and we appreciate the opportunity to assist you. If there is anything else we can do for you, kindly let us know.
Best regards,
The Hellopeter team
Makro SA
A Division of Massmart Holdings Limited
Contact Number: ***
WhatsApp: ***
Support Email: ***, ***
Best regards,
Makro's reply21 Mar 2025, 10:00
Official
Hi Drico,
Thank you for reaching out to us. Please accept our sincere apologies for the delay in getting back to you regarding this matter.
We would like to confirm that a refund in the amount of R295.00 has been processed successfully.
This refund was completed on the 12th of March 2025. Should you have any concerns or require further clarification regarding the refund, please don't hesitate to contact us.
We value your patience and understanding, and we appreciate the opportunity to assist you. If there is anything else we can do for you, kindly let us know.
Best regards,
The Hellopeter team
Makro SA
A Division of Massmart Holdings Limited
Contact Number: ***
WhatsApp: ***
Support Email: ***, ***
Thank you for reaching out to us. Please accept our sincere apologies for the delay in getting back to you regarding this matter.
We would like to confirm that a refund in the amount of R295.00 has been processed successfully.
This refund was completed on the 12th of March 2025. Should you have any concerns or require further clarification regarding the refund, please don't hesitate to contact us.
We value your patience and understanding, and we appreciate the opportunity to assist you. If there is anything else we can do for you, kindly let us know.
Best regards,
The Hellopeter team
Makro SA
A Division of Massmart Holdings Limited
Contact Number: ***
WhatsApp: ***
Support Email: ***, ***
Best regards,